Understand How Guests Feel - Before the Review
with AI Sentiment Recognition

Use AI Sentiment Recognition to detect guest emotions in real time, reduce negative reviews, and boost 5-star ratings.

Understand How Guests Feel - Before the Review with AI Sentiment Recognition

Use AI Sentiment Recognition to detect guest emotions in real time, reduce negative reviews, and boost 5-star ratings.

Understand How Guests Feel - Before the Review
with AI Sentiment Recognition

Use AI Sentiment Recognition to detect guest emotions in real time, reduce negative reviews, and boost 5-star ratings.

Very Happy Face Emoji
Happy Emoji
Angry Emoji

Turn Guest Messages Into Sentiment Insights

Leverage AI works in the background to deliver insights and actions — no setup, no added work for your team.

Turn Guest Messages Into Sentiment Insights

Leverage AI works in the background to deliver insights and actions — no setup, no added work for your team.

Turn Guest Messages Into Sentiment Insights

Leverage AI works in the background to deliver insights and actions — no setup, no added work for your team.

A series of messages that have been checked as positive or negative

What is AI Sentiment Recognition?

It’s a natural language processing technique used to determine whether data is positive, negative, or neutral. 

It is often performed on textual data to help businesses monitor brand and product sentiment in feedback, and understand customer needs.

A series of messages that have been checked as positive or negative

What is AI Sentiment Recognition?

It’s a natural language processing technique used to determine whether data is positive, negative, or neutral. 

It is often performed on textual data to help businesses monitor brand and product sentiment in feedback, and understand customer needs.

A series of messages that have been checked as positive or negative

What is AI Sentiment Recognition?

It’s a natural language processing technique used to determine whether data is positive, negative, or neutral. 

It is often performed on textual data to help businesses monitor brand and product sentiment in feedback, and understand customer needs.

Showing the flow between evaluating a message and the automation that then follows.

How It Works

Our AI scans all customer interactions, determining the sentiment of conversations. Property managers can set up experiences, triggers, and automation based on the sentiment of a conversation!

Showing the flow between evaluating a message and the automation that then follows.

How It Works

Our AI scans all customer interactions, determining the sentiment of conversations. Property managers can set up experiences, triggers, and automation based on the sentiment of a conversation!

Showing the flow between evaluating a message and the automation that then follows.

How It Works

Our AI scans all customer interactions, determining the sentiment of conversations. Property managers can set up experiences, triggers, and automation based on the sentiment of a conversation!

Guests entering their stay and leaving a 5 star review

Why It Matters

Being able to know about issues happening in real-time, allows you to take immediate action. Seize the opportunities to turn unhappy guests into loyal customersprevent negative reviews and increase satisfaction.

Build your online reputation. Send automated review requests to guests without the risk of opening Pandora’s box of unresolved issues. All you need to do is set up the condition to send out a review request only to guests with a positive sentiment at checkout.

Guests entering their stay and leaving a 5 star review

Why It Matters

Being able to know about issues happening in real-time, allows you to take immediate action. Seize the opportunities to turn unhappy guests into loyal customersprevent negative reviews and increase satisfaction.

Build your online reputation. Send automated review requests to guests without the risk of opening Pandora’s box of unresolved issues. All you need to do is set up the condition to send out a review request only to guests with a positive sentiment at checkout.

Guests entering their stay and leaving a 5 star review

Why It Matters

Being able to know about issues happening in real-time, allows you to take immediate action. Seize the opportunities to turn unhappy guests into loyal customersprevent negative reviews and increase satisfaction.

Build your online reputation. Send automated review requests to guests without the risk of opening Pandora’s box of unresolved issues. All you need to do is set up the condition to send out a review request only to guests with a positive sentiment at checkout.

Explore How Guest Sentiment Powers Real Business Results

Boarding Pass Home Screen

Explore How Guest Sentiment Powers Real Business Results

Boarding Pass Home Screen

Explore How Guest Sentiment Powers Real Business Results

Boarding Pass Home Screen