OPERATIONS
HOW IT WORKS
One platform, the right view for every person on your team.
roles
Built-In Role Templates
Start with pre-configured roles: Owner, Manager, Co-host, Cleaner, Vendor. Assign in seconds, without building permissions from scratch. Every role has sensible defaults out of the box.
control
Granular Access Control
Decide what each role can access: guest inbox, upsell management, task assignments, analytics, property settings. Scope permissions to specific properties or apply them portfolio-wide.
ACCOUNTABILITY
Full Audit Trail
Every action taken by every team member is logged with a timestamp. When something goes wrong - or right - you know exactly who did what and when, across every property.
HOW IT WORKS
A cleaning crew doesn’t need your guest inbox. A co-host doesn’t need your revenue analytics.
Most teams end up sharing a single login or granting full access to avoid the friction of setting up permissions. That creates both security risk and operational noise - people seeing things that aren’t relevant to their work.
Enso’s role system solves this without complexity. Invite someone, assign their role, scope it to the properties they work on, and they see exactly what their job requires - nothing more.
Permissions can be adjusted at any time. Changes take effect immediately, without requiring the team member to log out and back in.
PROCESS
Onboard your team quickly with franchise-level permissions
Results
Enterprise Operators Managing Teams Efficiently
60K+
active properties managed on Enso, each with team roles scoped to the right people
5
built-in role templates to cover your full team structure out of the box, with granular overrides available
12.5M
guest conversations handled through Enso, with every team action logged against each conversation
Your team, structured to scale.
See how Enso’s permissions model maps to your specific team structure and portfolio size.
