From Tool to Teammate: Making AI Your Best Hospitality Employee
A live session for vacation rental managers & hoteliers ready to turn AI into a trained team member — not another tool to manage.
Nicholas Galantini
VP of Sales, Enso Connect
Marc Redón
Customer Success Manager ES, Avantio
About the Webinar
AI isn’t “the next feature” — it’s becoming the new operating system of hospitality.
But with noise, hype, and conflicting promises everywhere, most operators struggle to adopt AI with confidence.
This webinar will uncover what AI really means for the guest experience, how agentic AI goes far beyond chatbots, and the roadmap for integrating automation without losing the human touch that defines hospitality.
Whether you manage 20 or 2,000 units, you’ll learn the steps to digitize, automate, and elevate your guest journey at scale in the era of agentic AI.
Walk away with a proven playbook to:
✅ Understand the shift from “AI tools” to AI teammates
✅ Build a hybrid Human + AI model that enhances hospitality
✅ Train AI to speak your language, follow your SOPs & protect your brand
✅ Automate repetitive guest interactions without losing personal touch
✅ Evaluate AI software so you don’t buy a chatbot pretending to be an agent
This webinar is designed for:
Vacation Rental Managers & Property Management Companies
Boutique Hotels & Serviced Apartments
Guest Experience, Operations & Revenue Leaders
Anyone exploring AI automation in hospitality
If you feel the industry is changing faster than your team can keep up — this session is for you.
Your panelists
Four voices who have built what they're talking about
Each speaker brings a specific expertise, guest tech, payments infrastructure, PMS integration, and real-world operations.
Nicholas Galantini
VP of Sales, Enso Connect
Marc Redón
Customer Success Manager ES, Avantio
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