How to Create a Smart Guest Experience at Scale

Discover how a 30-property STR concierge on the French Riviera automated upsells and fees with Enso Connect - generating €1,821 in new revenue in under two weeks, with zero manual outreach.

How Upstay, a 400-property vacation rental and boutique hotel operator on Guesty PMS, uses Enso Connect to run two brands on one platform, maintain Airbnb Superhost status across accounts, and drive $130K in guest upsell revenue across five markets.

Four industry leaders break down the guest journey, payment experience, and upsell strategies that close the gap between hotels and vacation rentals, and what a real operator did to prove it works.

The 6-week revenue and guest experience playbook for short-term rental operators in host cities