How to Protect Your Vacation Rental or Hotel from AI-Powered Guest Fraud
Learn how to spot and prevent AI-powered guest fraud - fake IDs, deepfakes, voice bots - and protect your hospitality business.
Your panelists
Four voices who have built what they're talking about
Each speaker brings a specific expertise, guest tech, payments infrastructure, PMS integration, and real-world operations.
Francois Gouelo
CEO & Co-Founder, Enso Connect
Francois Gouelo is the Co-founder and CEO of Enso Connect, a leading AI-powered guest experience platform. A technologist and entrepreneur, he founded Enso Connect to solve the critical challenges of tech fragmentation and rising guest expectations in vacation rentals. The platform now serves over 7 million guests worldwide and is ranked among the Top 250 Vacation Rental Companies by Skift. The platform delivers measurable ROI, time savings and 5-start reviews for STR operators. Through Enso Connect, he is defining the future of AI-powered hospitality., Enso Connect
Ela Mezhiborsky
Co-Founder & President, Autohost
President and Co-Founder of Autohost, a guest screening and identity verification platform for hospitality. Ela went from running her own property management company, dealing with bad apples firsthand, to equipping the hospitality industry with the right AI and automation tools to protect against chargebacks, fraud, and identity misrepresentation in an increasingly complex digital world., Autohost
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