Key Features
Everything Enso adds to your Booking.com account.
Digitize the guest experience
One link guides every guest from booking to checkout: check-in, guidebooks, upsells and support, branded to you. No app download.
Increase revenue from upsells 10x
Early check-in, late checkout, fees and add-ons offered at the right moment, with revenue posted back to Booking.com automatically.
Automate guest communication with AI
EnsoAI answers guests 24/7 from your Booking.com listing data, in your brand voice, and escalates only when your rules say so.
Collect data and remarket to guests
Turn synced guest data into segments, campaigns, direct bookings and repeat stays, with performance tracked live.
Centralize all messaging
Airbnb, Booking.com, SMS, WhatsApp and email in one place, synced with Booking.com reservations for full context on every thread.
Screening & verification
Verify IDs, collect agreements and deposits, and hold check-in details until the guest is approved.
Protect every stay
Deposits, damage waivers and one-click chargeback evidence reports that keep your properties and revenue safe.
AI agents for Booking.com
Copilot drafts for your team to approve. Autopilot runs the guest journey end to end. You choose, per property.
results
Results from operators running Enso Connect with Booking.com
About Enso Connect
About Booking.com
Booking.com is a global online travel marketplace, part of Booking Holdings, connecting travelers with more than 28 million accommodation listings in 43 languages worldwide. It covers everything from hotels to vacation rentals, helping properties of every size reach a global audience.
Enso Connect works with your OTA/PMS
Not with Booking.com? Enso Connect integrates with all major OTA/PMS partners:
