"Enso Connect allows us to centralize all guest communication. It’s the only platform we’ve found that enables seamless communication on WhatsApp. It saves our team significant time, especially since many international guests prefer WhatsApp. It supports our rapid growth as we scale."
Simina Berger
Operational Manager, Quartier Libre Collection
Why hospitality professionals love WhatsApp with Enso Connect
Our WhatsApp channel makes guest messaging easier, more personal, and more efficient — while boosting guest satisfaction and revenue.
One inbox for all channels — SMS, Airbnb, email and now WhatsApp in a single place.
AI-powered responses — Guests get instant answers even when your team is offline.
Automations that work for you — Turn incoming questions into bookings, upsells, and 5-star reviews.
AI-Powered Messaging Tools for WhatsApp
Create better guest conversations and build stronger relationships with:
Unified Inbox
Manage WhatsApp alongside SMS, email, and OTA messages in one AI-enhanced inbox — no fragmented tools, no clutter.
Instant AI Replies
Respond instantly to common guest questions on WhatsApp — from check-in details to local recommendations — powered by EnsoAI.
Smart Automation
Set rules and auto-responses so guests receive timely messages throughout their stay, reducing manual work for your team.
Upsell & Monetize
Drive additional revenue by surfacing upsell offers, local experiences, and upgrades directly within WhatsApp conversations.
results
Results from operators running Enso Connect with Whatsapp
"We reduced guest calls by 50% with proactive tools, while staying available to guests on their preferred channels like WhatsApp. We keep communication simple and accessible - ensuring guests can always reach us."
David Hassine
Founder and CEO , Hatch Rent
About Enso Connect
About Whatsapp
WhatsApp is one of the world’s most widely used messaging apps — giving you a direct, personal channel to communicate with guests before, during, and after their stay. Combined with Enso Connect’s automation and AI, it’s a powerful way to boost satisfaction and operational efficiency.
