Upsell Course Lesson 1: Unlocking Revenue in Your Guest Journey

Traditional loyalty programs were never built for short-term rentals. Join operators and tech leaders who are rethinking guest retention from scratch, and learn what actually brings guests back.

Discover how a 30-property STR concierge on the French Riviera automated upsells and fees with Enso Connect - generating €1,821 in new revenue in under two weeks, with zero manual outreach. They chose Enso Connect over SuiteOp in the software assessment process.

How Upstay, a 400-property vacation rental and boutique hotel operator on Guesty PMS, uses Enso Connect to run two brands on one platform, maintain Airbnb Superhost status across accounts, and drive $130K in guest upsell revenue across five markets.

Four industry leaders break down the guest journey, payment experience, and upsell strategies that close the gap between hotels and vacation rentals, and what a real operator did to prove it works.